Shipping policy

Lily Lou's Aromas ships worldwide!


Our Canadian trackable shipping costs start at $15 with Canada Post. Free shipping is offered for residents of Canada when ordering over $125.

A select few products offer untracked mail with Canada Post for Canada and can take 2-3 weeks to be delivered and we cannot take responsibility for packages that don't arrive due to untracked mail.

You may also choose the 'Local Pick-Up' option during the checkout process. Please note that we are located in South Surrey BC and we do not have a storefront. You will receive an email when your order is ready and a time will be organized for collection.

USA and International:

Shipping costs are automatically calculated at checkout. Tracking is not available unless shipping is upgraded and purchased. Email for assistance to upgrade shipping. Lily Lou's Aromas takes no responsibility for packages lost if tracking is not purchased or for the length of time a package takes to arrive.