Candles get hot! The outside of the vessel can get hot to the touch. We DO NOT recommend that you place any candle on a wooden table or any flammable surface for safety reasons. Always use a non flammable and fire resistant candle plate or barrier under your candle or warmer.

All candles:

Burn only on a stable, heat-resistant surface for no more than 1 hour at a time or for melting pool to reach the edges: This is to prevent overheating of the tin, glass or vessel and potential damage.

Lily Lou's Aromas holds no liability should safety precautions not be taken when using a candle.

You likely forgot to trim the wick. When you forget to trim the wick and light it, the flame can get quite big. Always remember to trim the wick to keep the flame the correct size. Should you worry at all, blow out the candle and message us!

Also remember to burn your candle until the wax pool reaches the edges and then extinguish to avoid the wick from mushrooming and creating an unstable flame which can cause the vessel to overheat.

After a few minutes of the candle being lit, the entire vessel/container will be hot. Be very careful to not touch it as it will be hot from the outside and will continue to be hot even after blowing out the candle!

Please make sure to always stand your candle on a sturdy heat resistant surface such as a candle plate to allow you to move the candle if needed after you have extinguished the flame and be careful of hot wax.

Industry recommend to never burn a candle longer than 4 hours depending on size of your candles. If you are burning one of our mini candles (2.5oz or a tiny tin) we recommend only burning those for 1 hour at a time to avoid overheating and potential fire hazards. Always keep an eye on the candle and ensure that it is within sight, out of drafts and never leave a candle unattended.

Burning a candle for too long can cause carbon to collect on the wick, leading it to “mushroom.” This results in an unstable wick that produces a dangerously large flame. Even if you've trimmed the wick before use, burning the candle beyond the recommended melt pool reaching the edges means that too much of the wick becomes exposed. This creates an unstable flame, causing the wax to melt much further down than intended.

DO NOT burn the candle all the way to the bottom of the vessel as it then becomes a fire hazard. Ensure that you put the candle out before the wax runs out to avoid any fire risks. We recommend leaving 1/4 of the candle wax to avoid overheating of the vessel. Ensuring safe burning and preventing potential issues.

Use a wick trimmer or scissors to trim the wick to about 1/8 inch before each use. This helps prevent the flame from becoming too large.

Allow the wax to melt and pool to the edges of the container during each burn. This ensures an even burn and prevents tunneling.

It's recommended to wait until the wax has solidified before relighting a candle to ensure an even burn and melt pool to avoid tunneling.